Partners in Precision. Allies in Progress.
Keeping your lab compliant, efficient, and online so science can keep moving.
Partners in Precision. Allies in Progress.
Keeping your lab compliant, efficient, and online so science can keep moving.
Mission
To empower scientific laboratories to achieve peak accuracy, compliance, and efficiency
Vision
To be the Northeast's most trusted lab-service ally fusing technical excellence with integrity and partnership
Mission
To empower scientific laboratories to achieve peak accuracy,
compliance, and efficiency.
Vision
To be the Northeast’s most trusted lab-service ally -
technical excellence fused with integrity and partnership.
Core Values
Partnership
Clarity
Precision
Community
Integrity
Partnership
Clarity
Precision
Community
Integrity
Our Story
Founded in 2016 (Albany, NY) to close the gap between OEM lead-times and real-world lab needs. From a single-engineer shop to a multi-disciplinary team serving environmental, pharma, cannabis, academic, and industrial labs.
Leadership
Bhrugesh
“Bruce”
Patel
Vice President & COO
Bruce has built a reputation as one of the most trusted analytical instrumentation specialists in the Northeast. He is known for his work across environmental, pharmaceutical, academic, and cannabis laboratories, with strong skills in troubleshooting, method readiness, and optimizing overall lab performance.
Edward Smathers
Founder & Principal Consultant
With 20+ years of hands-on GC, LC, and MS experience, Edward has built a reputation as one of the most trusted analytical instrumentation specialists in the Northeast. His expertise spans environmental, pharmaceutical, academic, and cannabis laboratories, with deep strength in troubleshooting, PM/OQ, method readiness, and lab performance optimization.
Leadership
Bhrugesh “Bruce” Patel
Vice President & COO
Bruce has built a reputation as one of the most trusted analytical instrumentation specialists in the Northeast. He is known for his work across environmental, pharmaceutical, academic, and cannabis laboratories, with strong skills in troubleshooting, method readiness, and optimizing overall lab performance.
Edward Smathers
Founder & Principal Engineer
With 20+ years of hands-on GC, LC, and MS experience, Edward has built a reputation as one of the most trusted analytical instrumentation specialists in the Northeast. His expertise spans environmental, pharmaceutical, academic, and cannabis laboratories, with deep strength in troubleshooting, PM/OQ, method readiness, and lab performance optimization.
Field Team At A Glance
Our field team combines decades of chromatography, MS, and analytical system experience. We deliver rapid onsite service, preventive maintenance, OQ, troubleshooting, and documentation support to laboratories throughout the Northeast, Tri-State region, and especially the Capital District of New York.
5 Senior Engineers
1 Complaince Specialist
1 Workflow Consultant
Field Team At A Glance
Our field team combines decades of chromatography, MS, and analytical system experience. We deliver rapid onsite service, preventive maintenance, OQ, troubleshooting, and documentation support to laboratories throughout the Northeast, Tri-State region, and especially the Capital District of New York.
5 Senior Engineers
1 Complaince Specialist
1 Workflow Consultant
Why Labs Stay With Us
- Rapid 1–2-day response times in the Capital District and fast coverage across the Northeast
- 20+ years of deep GC/LC/MS experience
- Predictable service contracts at 70–95% of OEM pricing
- Full documentation and audit-ready service reports
- High customer retention due to trust, expertise, and uptime results
97%
First-visit Fix Rate
Why Labs Stay With Us
- Rapid 1–2-day response times in the Capital District and fast coverage across the Northeast
- 20+ years of deep GC/LC/MS experience
- Predictable service contracts at 70–95% of OEM pricing
- Full documentation and audit-ready service reports
- High customer retention due to trust, expertise, and uptime results
97%
First-visit Fix Rate
100%
Complimentary Troubleshooting
85%
Clients on Multi-year Plans
Ready for fewer breakdowns and cleaner audits?
Let’s Talk
Ready for fewer breakdowns and cleaner audits?
Let’s Talk